Support center

We are here to help you stay safe

Activation, orders, partnerships, or emergencies — reach ThinkAIQ Safety by phone, WhatsApp, or email. Enterprise and white-label inquiries welcome.

Phone & WhatsApp

Priority line for active tag holders. 10 AM – 6 PM IST.

Orders, technical issues, and enterprise proposals.

Quick help for activation screenshots and order updates.

How we can help

Routing your request to the right team gets you a faster answer.

Tag delivery status, QR activation help, and app login issues.

support@ThinkAIQ Safety.com

SOS not firing, family alerts, live tracking links, and delivery verify.

Priority hotline

Bulk deployment, smart city pilots, fleet dashboards, and SLAs.

contact@thinkaiq.com

Branding, sub-admin setup, commission engine, and API integration.

contact@thinkaiq.com

Support hours

Monday – Saturday, 10:00 AM – 6:00 PM IST · Emergency SOS works 24/7 in the app

FAQ

How fast do safety tags ship?

Physical QR tags typically arrive within 7–9 business days across India. You can activate them in the app as soon as they arrive.

Does the person scanning need the app?

No. Scanners use their phone camera — they see only what you allow on the tag (masked call, SOS, or live track).

Can we white-label for our brand?

Yes. Partners get custom domain, logo, colors, sub-admin tools, and revenue share. Email us for a partner deck.

What are support hours?

Phone and WhatsApp: 10:00 AM – 6:00 PM IST (Mon–Sat). Email: 24–48 hour response; enterprise SLAs available.

ThinkAIQ Safety
Dhanbad, Jharkhand 828307, India

Partner and enterprise visits by appointment.

Order online with secure checkout — delivered in 7–9 business days.